At Srilok.com, we maintain high standards in quality. If you receive a damaged, defective, or incorrect product, we’re here to help.
Eligibility for Return
The return request must be made within 7 days of the purchase.
Eligibility for Refund
✔️ Applicable only for damaged, defective, or incorrect items.
❌ No refund for worn, washed, customized, or altered products.
❌ Minor color variations or handloom irregularities are not considered defects.
How to Request a Refund
📩 Email us at pdsareeonline@gmail.com within 48 hours of delivery.
📸 Share clear images of the issue along with your order ID.
✔️ Approved items must be returned unused and in original packaging.
Refund Process
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Refunds are credited within 5–7 business days after product inspection to your original payment method.
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COD refunds are made via bank transfer.
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Return shipping costs are borne by the customer unless the product is defective.
Please note: We do not offer exchange or replacement.