At Srilok.com, each saree is a piece of art crafted with care. We offer a limited warranty for your peace of mind.
1. What’s Covered
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Fabric or weaving defects
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Color bleeding under normal wash
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Faults in embroidery or embellishments
2. Warranty Duration
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30 days from the date of delivery
3. Not Covered
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Regular wear and tear or stains after delivery
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Improper handling or washing damage
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Color variation due to lighting or screen settings
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Custom-stitched or altered products
4. Claim Process
📩 Email your claim to pdsareeonline@gmail.com with order ID, photos, and issue description.
📅 We respond within 3–5 business days.
Depending on the situation, you may receive a replacement or store credit. Refunds are only issued in rare and exceptional cases.
5. Policy Notes
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Warranty is non-transferable and limited to original buyers.
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Srilok.com’s decision on claims is final.